Ethics
Integrity
Conducting business with honesty, transparency, and ethical behaviour in all interactions with clients, employees, and stakeholders.
Confidentiality
Respecting the confidentiality of client information, intellectual property, and any sensitive data shared during the training process.
Respect for Diversity
Valuing and respecting the diversity of participants in the training programs, ensuring an inclusive and non-discriminatory environment.
Fairness
Treating all learners and employees fairly and without bias, providing equal opportunities for growth and development.
Informed Consent
Ensuring that participants fully understand the training objectives, content, and potential outcomes before they engage in any program.
Quality Assurance
Committing to delivering high-quality training programs and maintaining rigorous standards of excellence in all aspects of training delivery.
Usage of Evidence-Based Practices
Ensuring that training content and methodologies are based on sound research, best practices, and proven pedagogical approaches.
Responsible use of Technology
Utilizing technology responsibly, safeguarding learner data, and respecting privacy laws and regulations.
Avoidance of Conflicts of Interest
Disclosing and managing any potential conflicts of interest that may arise during the training process to maintain impartiality and objectivity.
Continuous Improvement
Evaluating training effectiveness, soliciting feedback, and continuously improving training methodologies and content.